About us

Red Tractor Refrigeration & HVAC Ltd. was founded with one clear mission: to bring a people-first approach to the HVAC and refrigeration industry.

With over 20 years of experience in the restaurant and hospitality sector, we’ve learned what it means to truly Take Care of People. This foundation in hospitality sets us apart, not just in the quality of the work we deliver but in how we approach every interaction with our customers.  

At the heart of everything we do are three core values:

• Transparency: We believe in being as open and honest as possible, especially when it comes to pricing and the services we provide. Trust is earned, and we make sure that every interaction builds confidence in our customers. When we give you a quote or timeline, you can count on it—no hidden fees, no unexpected delays. And if unexpected expenses or changes to the scope of a project arise, we make sure you are the first to know. Nothing is done without your approval, so you’re always in control and fully informed every step of the way.

• Empathy: We understand that every customer has unique needs. Whether you're dealing with a sudden HVAC breakdown in the middle of winter or you’re a business owner needing refrigeration solutions to keep operations running smoothly, we listen first and act second. Your situation is important to us, and we’re here to offer solutions that fit your specific needs.

• Professional Quality: Cutting corners is never an option for us. We ensure that every piece of equipment we service or install is handled with the utmost care and expertise. Our focus on quality ensures that your systems run efficiently and reliably, giving you peace of mind and long-term savings. 

Our experience in the hospitality industry has taught us to read the room and understand how to best serve our customers in every situation. We don’t just see a piece of equipment to be fixed; we see the person behind it, the business that depends on it, and the home that relies on it for comfort. This people-first mentality influences every decision we make. 

Whether you’re a homeowner needing a reliable heating or cooling system, or a business owner requiring commercial refrigeration or HVAC services, we’re here to help. From residential installations and maintenance to light commercial services in restaurants, strip malls, and more, Red Tractor Refrigeration & HVAC Ltd. is dedicated to providing solutions that are both affordable and dependable. We take pride in being more than just a service provider—we’re your partner in comfort, efficiency, and reliability. When you work with us, you can rest assured that your needs will always come first.

📞 Need service now? Call Jamie at 780-504-4022 or email JFerland@rthg.ca to schedule your consultation or learn more about our offerings.

Let us take care of your HVAC and refrigeration needs so you can focus on what matters most. With Red Tractor, you’re in great hands!